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Monday, March 20, 2006

More NHS

I wrote a while ago about the peculiar discussion that I had when calling the local practice for test results (an update on that: the situation was indeed resolved by talking to a doctor who really could access information that the test results person could not). Today I called to make a followup appointment but, apparently, my doctor is on leave this week. No big problem, let's make an appointment for the day of his return:
  • Receptionist: "Oh no sir, with the new appointment system, you can only make an appointment for the same day, or the next day. You'll have to call back..."
It's magnificent.